SANTA BARBARA, Calif. -- In 1999 Linda Roark, a Southern California resident called Verizon to complain that she was being over billed. After months of being ignored, she filed a class action lawsuit against Verizon for unfair and deceptive billing practices. See Linda Roark, et al. v. GTE California, (renamed Verizon, California, Inc), Case No. 01035862 Cal. Super. Ct, Santa Barbara County, August 10, 2000. In September 2003, the Court approved a settlement requiring Verizon to pay $20 million to its California consumers.
Posted by Editor at October 1, 2003 10:43 AM